Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on FlowKinetics. We collect this information via online, fax or phone orders or from requests for quotes. The types of personal information collected are:

• Company name
• Name
• Shipping and Billing Addresses
• Email address
• Phone number
• Credit/Debit Card Information for orders
• Cart contents for orders

We use browser cookies to store the cart contents and order information. The cart contents cookie is erased once the order is submitted.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive and send order confirmations. Such addresses are not used for any other purpose and are not shared with outside parties.

Credit / Debit card information is only used for the transaction and it is not stored. Invoices sent back to the customer who pays with a credit or debit card only show the last four digits of the card number used plus the approval code.

We use non-identifying and aggregate information to better design our website.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Correct Your Information

You can contact us at inform@flowkinetics.com to manage all your personally identifiable information that we collect. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at inform@flowkinetics.com.